Frequently Asked Questions
I just signed up, when can I start earning rewards points?
Reel Rewards accounts are eligible to accrue points once the account has been activated. Accounts are activated at 8:00 AM the morning following the date they are created.
How do I earn points?
Reel Rewards is a card-less program where the ten digit phone number associated with your account acts as your “card number". To receive points for purchases made in person at the theatre, give your ten digit phone number or name to the theatre staff to receive rewards points for those purchases. To receive points for purchases made online, create a "Web Account" then log into your "Web Account" when prompted during your online purchase. You will earn 10 Reward Points for every dollar you spend at Georgia Theatre Company. Tickets purchased through any third-party are not eligible for Reel Rewards points.
Can I earn points if I purchased tickets through a third-party?
No, purchases made through third-party sites (including but not limited to Fandango and Movie Pass) are not eligible for Reel Rewards points.
How do I redeem my points?
Points must be redeemed in person at any of our 21 locations. Just provide your cashier with your ten digit phone number or full name to pull up your account.
What can I redeem my points for?
Redeem Points for the following:
700 points = Any Candy
1,000 points = Medium Popcorn & Large Drink, or any one size Popcorn or Fountain Drink
1,500 points = Combo #2 (Medium Popcorn, Large Drink, & Candy)
2,500 points = Ticket
There is a $200 cap per day for earning rewards points
How do I keep track of my rewards points?
GTC Reel Rewards points can be found in several places: on our website by logging in to your account, in theatre at a kiosk by entering your number, and at the theatre by asking a cashier for your rewards points balance
NOTE: Rewards points may take up to 24 hours to post to your account.
Is there a maximum amount of points I can earn in one day?
Yes, there is a $200 (2000 points) cap per day for earning rewards points.
What additional perks are there for being enrolled in GTC Reel Rewards?
- Free Popcorn for your Birthday!
A free Medium Popcorn will be automatically added to your account on your birthday. You have 12 months to redeem the free popcorn.
- Discount Tuesdays
Enjoy $3.00 Small Popcorn and $3.00 Regular Drink for you and your family EVERY Tuesday!
- Savings on Popcorn and Fountain drinks everyday!
How do I redeem my free Birthday Popcorn?
No, Rewards Points will only be earned on purchases made on the GTCmovies.com website and in theatre.
Will I earn points for Fandango purchases?
No, Rewards Points will only be earned on purchases made on this website and in theatre.
Is there a fee to join?
No! Being a Reel Rewards member is completely free!
WIll my points expire?
Points expire 12 months from date earned.
I gave my Reel Rewards account information to the cashier but I do not see the points on my loyalty account. How do I receive the points for my purchase?
To receive points for a transaction please fill out the customer service form on the Contact Us page. Please include the theatre name & the transaction number from the receipt or ticket stub in your email to customer service. Please note that the transaction must have occurred within the last 30 days to receive rewards points for your purchase.
Is there a minimum age to join?
Yes, the minimum age to join GTC Reel Rewards is 15 years old.
Will my account expire?
Accounts that were created before December 30, 2017 and had not transacted in the following 20 months have been deleted. Please create a new account and contact Customer Service if you have any problems doing this.