Need to cancel your reservation?
- Tickets purchased on GTCmovies.com can be refunded below.
- Using the form below will refund your entire purchase. Partial refunds can be done at the theatre prior to the showtime.
- The service fee in non-refundable.
- Tickets purchased through the GTC Movies App cannot be refunded online at this time. Please go directly to the theatre prior to the showtime.
- Tickets purchased through Fandango must be refunded directly through Fandango.
- Online refunds must be completed prior to 1 hour before showtime and in person refunds can be done up to the scheduled showtime. No cash refunds will be issued for any reason after showtime.
- If you would like to exchange your tickets for a different showtime, please contact your theatre directly. This must be done prior to the original showtime.
- If the online refund portal isn’t working, you will need to refund your tickets in person prior to the showtime.
- For refund assistance, please contact the theatre where you purchased your ticket.