Refunds

- Log into your account from the user menu on the top right. Enter your username and password when prompted. (If you have completed the order as a guest, please follow the link provided on your ticket confirmation).

- Once logged in, select "Orders" from the user menu. 

- You will see a list of all orders placed with GTCMovies in. Select the specific order you want to refund or swap from the order history. 

- Find the order that you would like to modify, and select the " Swap or Credit" button

- Select the items that you would like to refund and then press the "Refund" button to complete the refund